Introduction
Updated: May 2026
At AvaRit Distribution Limited (Sanford), we value your trust. This policy explains how we handle your information in compliance with the Kenya Data Protection Act, 2019.
1. Information We Collect
To provide you with the best service, we collect:
- Identity & Contact: Name, ID number, address, phone number, and email.
- Payment Details: M-Pesa and No CASH transaction (for secure billing).
- Technical Data: Your IP address and browsing patterns (via cookies).
2. How We Use Your Data
We use your information to:
- Process Orders: Manage your purchases, payments, and deliveries.
- Support You: Respond to your inquiries and provide customer care.
- Keep You Updated: Send you exclusive Sanford offers and promotions (only with your consent).
- Stay Secure: Prevent fraud and comply with Kenyan legal and tax obligations.
3. Sharing & Security
- No Selling: We never sell or lease your personal data to third parties.
- Trusted Partners: We only share data with essential service providers (logistics, payments, and IT) who help us serve you.
- Protection: We use industry-standard technical measures to keep your data safe from unauthorized access.
4. Your Rights
Under the Data Protection Act, you have the right to:
- Access & Correct: Request a copy of your data or update incorrect info.
- Be Forgotten: Request that we delete your data (where applicable).
- Opt-Out: Withdraw your consent for marketing emails at any time.
5. Contact Us
If you have questions about your privacy, please reach out:
- Email: info@avarit.co.ke
- Phone: 0738911111 / 0799751761
- Office: Ideal Ceramics Complex, Warehouse No. 3, ICD Road, Nairobi.