Terms, Conditions & Warranty

Updated: April 2026

By using our website and services, you agree to the following terms. Please read them carefully.

1. Online Sales & Orders

• Order Acceptance: After placing an order, you will receive an acknowledgment email. Please note that this is a receipt of your request and does not constitute final acceptance of the order.
• Availability & Cancellations: All sales are subject to stock availability. AvaRit reserves the right to cancel an order at any time for operational reasons.
• Accuracy: While we strive for perfection, errors in descriptions, images, or pricing may occur. If a pricing error is found, we will give you the option to reconfirm at the correct price or cancel for a full refund.
• Returns: Once goods are delivered, they are not returnable unless they meet the specific criteria outlined in our Refund & Return Policy.

2. Pricing & Taxes

• All-Inclusive: Prices quoted on the website include all applicable taxes.
• Shipping: Delivery charges are calculated separately and are not included in the product price unless stated otherwise.

3. Warranty Policy

We stand behind the quality of our products. To ensure your coverage:

• Coverage: Our warranty covers manufacturing defects only. It does not cover damage, loss, or injury resulting from inappropriate use or accidental damage.
• Mandatory Registration: To qualify for free after-sales service, you must register your warranty online and upload a valid proof of purchase.
• Service Fees: Repairs for damage caused by customer negligence or improper handling will be subject to service charges, even within the warranty period.

4. General Terms

• Limitation of Liability: AvaRit Distribution Ltd is not responsible for any indirect loss or expense caused by the use of our products.
• Right to Amend: We reserve the right to update these terms, vary our services, or change website content at any time without prior notice.

5. Contact Our Support Team

If you have any questions regarding these terms, please reach out to us:

• Phone: 0738911111 / 0799751761
• Email: info@avarit.co.ke